E-invoicing functionality impacted

Incident Report for Eshopbox

Investigating

We have identified an issue affecting the e-invoicing module. Our team is actively working on this with the highest priority.
As a result of this issue, you may experience the following:
- IRN number will not be visible on invoices.
- IRN details will not be passed in sales order exports or sales postings.

We understand the critical importance of this functionality and sincerely regret any inconvenience caused.

We are continuously monitoring the situation and will provide timely updates as we make progress.

Thank you for your continued patience and support.
Posted Jul 01, 2025 - 15:47 IST
This incident affects: Eshopbox Workspace.