Planned Maintenance for PROD Database

Incident Report for Eshopbox

Resolved

Status: Completed

Impact: Potential delay in data sync

Start Time: 17/04/2025, 10:00 PM

End Time: 18/04/2025 , 01:00 AM

Description:
The planned maintenance for the PROD Database has been successfully completed. All services are now fully operational, and data synchronization is functioning as expected.

Resolution:
Our team has monitored the maintenance process, and no further issues have been observed. If you experience any concerns, please reach out to our support team.

Support:
If you have any questions or require assistance, please contact our support team.
Thank you for your patience and cooperation.
Posted Apr 18, 2025 - 08:41 IST

Investigating

Status: Scheduled

Impact: Slightly delay in data sync

Start Time: 17/04/2025, 10:00 PM

End Time: 18/04/2025 , 01:00 AM

Description:

We would like to inform you that a planned maintenance for the Eshopbox portal is scheduled for today at 10:00 PM. During this period, there may be a delay in data synchronization between services and the Eshopbox portal for a couple of hours.

Next Steps:

Our team will monitor the maintenance process and ensure a smooth transition. We will provide updates once the maintenance is completed successfully.

Support:

If you have any urgent concerns, please reach out to our support team.
We appreciate your understanding and cooperation.
Posted Apr 17, 2025 - 19:28 IST
This incident affected: Eshopbox Workspace.