All Systems Operational

About This Site

This is Eshopbox's status page, where you can get updates on how our systems are doing. If there are any interruptions to any service, we will post an update here.

Uptime over the past 90 days. View historical uptime.
Eshopbox Customer Portal ? Operational
90 days ago
100.0 % uptime
Today
Eshopbox Workspace ? Operational
90 days ago
100.0 % uptime
Today
Eshopbox Apps ? Operational
90 days ago
100.0 % uptime
Today
Myntra Operational
90 days ago
100.0 % uptime
Today
Amazon Operational
90 days ago
100.0 % uptime
Today
Flipkart Operational
90 days ago
100.0 % uptime
Today
Shopify ? Operational
90 days ago
100.0 % uptime
Today
Tata Cliq ? Operational
90 days ago
100.0 % uptime
Today
Nykaa ? Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google BigQuery Operational
Google Cloud Platform Google Cloud Pub/Sub Operational
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Compute Engine Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
Pusher Channels WebSocket client API Operational
Pusher Channels REST API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Technical Delays Affecting B2C Order Processing
Resolved - Impact Level: High
Start Time: 23/04/2025 3:15 PM
End Time: 24/04/2025 12:00 PM
Systems Affected: Order Processing, Label Generation, Warehouse Fulfillment
Current Status: Resolved
Apr 24, 18:05 IST
Monitoring - Impact Level: High
Start Time: 23/04/2025 3:15 PM
End Time: 24/04/2025 12:00 PM
Systems Affected: Order Processing, Label Generation, Warehouse Fulfillment
Current Status: Monitoring

We are currently experiencing technical delays in the system, which are impacting the processing and label generation of B2C orders. As a result, some orders are not being processed in time, potentially affecting dispatch before their respective CPTs (Committed Processing Times).
This issue is being observed across all warehouse locations, and our technical team is actively working on identifying and resolving the root cause.
Current Progress:
• Initial checks and validations have been completed.
• A temporary performance adjustment was applied, which showed partial improvement.
• The issue reoccurred after the adjustment was rolled back.
• The tech team is currently working on implementing a stable solution.
Apr 24, 13:27 IST
Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Planned Maintenance for PROD Database
Resolved - Status: Completed

Impact: Potential delay in data sync

Start Time: 17/04/2025, 10:00 PM

End Time: 18/04/2025 , 01:00 AM

Description:
The planned maintenance for the PROD Database has been successfully completed. All services are now fully operational, and data synchronization is functioning as expected.

Resolution:
Our team has monitored the maintenance process, and no further issues have been observed. If you experience any concerns, please reach out to our support team.

Support:
If you have any questions or require assistance, please contact our support team.
Thank you for your patience and cooperation.
Apr 18, 08:41 IST
Investigating - Status: Scheduled

Impact: Slightly delay in data sync

Start Time: 17/04/2025, 10:00 PM

End Time: 18/04/2025 , 01:00 AM

Description:

We would like to inform you that a planned maintenance for the Eshopbox portal is scheduled for today at 10:00 PM. During this period, there may be a delay in data synchronization between services and the Eshopbox portal for a couple of hours.

Next Steps:

Our team will monitor the maintenance process and ensure a smooth transition. We will provide updates once the maintenance is completed successfully.

Support:

If you have any urgent concerns, please reach out to our support team.
We appreciate your understanding and cooperation.
Apr 17, 19:28 IST
Apr 17, 2025
Apr 16, 2025
Missing Activity Issue
Resolved - This incident has been resolved.
Apr 16, 10:09 IST
Monitoring - Status: Resolved
Impact: Medium
Start Time: 07/04/2025
End Time: 12/04/2025

Description:
We would like to inform you that due to an intermittent issue in our system, some activities recorded between April 7th and April 12th were lost. This issue affected the visibility and logging of certain activities within the platform.

Resolution:
The root cause was identified and a fix has been implemented. Our systems are now functioning as expected and the issue has been fully resolved.

Support:
If you have any questions or notice any discrepancies in your activity data, please reach out to our support team for further assistance.

We sincerely apologize for the inconvenience caused and appreciate your understanding and continued trust.
Apr 16, 09:52 IST
Apr 15, 2025

No incidents reported.

Apr 14, 2025
Incident Report: Product Export and Import Functionality Unavailable || Resolved ||
Resolved - Status: Resolved

Impact: High

Start Time: 14/04/2025 , 11:00 AM

End Time: 14/04/2025 , 12:00 PM

Description:
We would like to inform you that the product export and Import functionalities were temporarily unavailable due to a technical issue. Our engineering team investigated the root cause and has successfully implemented a resolution.

Resolution:
The issue has been resolved and both product export and Import functionalities are now fully operational. All services are functioning as expected.

Support:
If you experience any further issues or require assistance, please reach out to our support team.
We appreciate your patience and understanding throughout this incident.
Apr 14, 12:06 IST
Investigating - Status: Investigating
Impact: High
Start Time: 14/04/2025 , 11:00 AM
End Time: Ongoing

Description:
We would like to inform you that the product Export and Import functionalities are currently unavailable due to a temporary issue. Our engineering team is actively investigating the root cause and working diligently to restore full functionality at the earliest.

Next Steps:
We are committed to resolving this issue as quickly as possible. Regular updates on the progress will be shared as we move forward with the investigation and resolution.

Support:
For any urgent concerns or immediate assistance, please feel free to contact our support team.
We sincerely apologize for the inconvenience and appreciate your continued patience and understanding.
Apr 14, 11:17 IST
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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